Staples information wrong on Brother MFC-790CW

April 22, 2009

If you order off from Staples.com and own the Brother MFC-790CW, be careful.

We regularly use Staples.com as a reference site for what cartridges go to what printers.  However, they have some miss information on the MFC-790CW.  They list the LC61 standard Brother cartridges, as well as the high capacity LC65 packs.  (link is here)  So, after seeing that, I ordered the LC65 for the customer, which is a better value.  Customer came back in two days later and asked if I could install it cause he couldn’t.  Neither could I, it didn’t fit.

I refunded his payment and then started looking.  I went to Brother-usa.com and decided to look on there.  Sure enough, the MFC-790CW only takes the LC61 cartridges (See Here).

So as a reminder, the LC65’s will NOT work with the Brother MFC-790CW, only the LC61.

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