March 30, 2009
Kodak has started to run a lot of ads promoting their printers. I saw 5 of them in a two hour time limit on March 29th. They are promoting low cost print options. Which is good, people need to save. but is the quality and cost really there to get them to switch?
I looked at three websites, pcmag.com, pcworld.com, and reviews.cnet.com to see what their reviews on the printers were. Most of the reviews were okay, but the common theme was, you can better spend your money elsewhere. Quality of the printer and print-outs were not great was in almost every review.
One of the big things Kodak was mentioning in their ads was the low cost of their printer ink. It does have a low cost, I will give them that, but does that low cost turn out to be a low cost of ownership. NO. According to PCMag.com, printing on a light duty (you can see how they determined that on the website), over a three year period, Kodak was the most expensive. Most of my customers I would consider them light duty printing, with the exception of the businesses.
I have yet to recommend any Kodak printer to any of our customers, and I plan on keeping it that way. Low cost cartridges is one thing, but you must have the quality behind it.
March 3, 2009
We often get asked “where can I recycle this or that?” And most of the time, I am baffled. However, thanks to the great folks over at PCmag.com, they have made it easy for me and you now.
They have complied a list of everyone who recycles tech products, you name it it is on the list. Here is the link.
Of course, if you need to recycle printer cartridges, look at us first. Here is our link.
January 18, 2009
Well the word came out on Friday. Circuit City is closing the remaining USA stores by the end of March. And now you are seeing blogs and articles regarding buying stuff from a company going out of business. Is it really a deal, what happens if it breaks, what about my old extended warranty? I am not going to get into that, look on MSN and Yahoo for that information.
I want to talk about their printers. A while ago, I made a post regarding CC and Lexmark printers. That their exclusive printers they sold from Lexmark were really Europe models, which means you needed to get your cartridges from CC, or Lexmark UK (and on some, Lexmark.com). Now with them going out of business, what does that mean for the supplies. (see my article here)
On some cartridges, O-ink does have the replacements, like the Lexmark #2 and #3. Others like the #4 and #5 are available on Lexmark’s website. Most of the people who did get them from Circuit City just might have to get a new printer. I hope Lexmark smartens up a little and will offer the CC only cartridges on there website.
Even though I did not like this marketing practice that they did, I do feel sorry for the over 30,000 employees who will be out of a job by March 31st.
December 30, 2008
One of my personal biggest complaints against people and companies is when they do not admit they screwed up and then make it right with you. It doesn’t matter if it is a friend, or employee. If you screw up, admit it.
Just had a customer come in asking for the HP 74XL Replacement Black cartridge. He liked our price and bought it. Then proceeds to tell me how HP screwed him. He purchased this printer over the phone and decided (with some salesperson help) to get some extra cartridges. He didn’t have any reason to open the extra cartridges til last week. Upon opening the black cartridge, it is a 564 cartridge, NOT the 74 that he needs. So he calls HP, thinking since they have his money, maybe they will swap the wrong cartridges out. WRONG. Instead he finds out that since it has been more than 21 days since he bought the cartridges, there is nothing, I repeat, NOTHING they will do for him.
Come on HP, don’t you make enough money that you can surely swap out the cartridges for the guy. Heck, if I sold the customer the wrong cartridge or they told me the wrong cartridge, I give them almost a year to return it.
December 23, 2008
I would like to first thank all our readers and say Merry Christmas to you and a happy new years. If you follow another religion, I hope your holiday is good to you.
2008 has been a great year for us and interesting for our industry.
The big new this year was the price increases by almost all the printer manufactures. Even with the price of oil dropping, I don’t think they will lower their prices.
All of the other news is normal stuff, new cartridges and new printers. It will be interesting to see if Lexmark can turn their inkjet division around and how Epson takes to refillers (there are still people selling the compatibles, which are mostly illegal).
We have our two websites up and running. The latest one is www.samedayinkjet.com and our old reliable www.oinkinkstore.com. Check them out if you get a chance
Until 2009, have a great holiday.
October 27, 2008
How would you like $100 in gas?
For the week of October 27th through October 31st, anytime you make a purchase from O-ink at either our Mt. Pleasant Store (600 S. Mission St. 989-779-7227) or our St. Johns Store (1073 S. US-27 Next to T-bones, 989-227-8066) you will get one entry to win a $100 gas card.
Drawing is held on November 3rd, and winner will be notified by phone. You must make a purchase to enter, phone orders do qualify. Must be able to pick up gas card if winner and provide photo id to verify name. Not valid with orders on our website. One winner per location (two winners total). Must be 18 or older. Not valid to O-ink staff, family, or vendors.