January 18, 2009
Well the word came out on Friday. Circuit City is closing the remaining USA stores by the end of March. And now you are seeing blogs and articles regarding buying stuff from a company going out of business. Is it really a deal, what happens if it breaks, what about my old extended warranty? I am not going to get into that, look on MSN and Yahoo for that information.
I want to talk about their printers. A while ago, I made a post regarding CC and Lexmark printers. That their exclusive printers they sold from Lexmark were really Europe models, which means you needed to get your cartridges from CC, or Lexmark UK (and on some, Lexmark.com). Now with them going out of business, what does that mean for the supplies. (see my article here)
On some cartridges, O-ink does have the replacements, like the Lexmark #2 and #3. Others like the #4 and #5 are available on Lexmark’s website. Most of the people who did get them from Circuit City just might have to get a new printer. I hope Lexmark smartens up a little and will offer the CC only cartridges on there website.
Even though I did not like this marketing practice that they did, I do feel sorry for the over 30,000 employees who will be out of a job by March 31st.
December 31, 2008
2008 might as well be called the “Year of Price Increases.” Nearly all the major printer manuafacture’s raised the prices of their consumables (I believe Epson is the only company who hasn’t.). In face, one of my most popular articles in this blog deals with the HP price increase.
Well, it all leads back to HP again. I just received information that on Jan. 1st, 2009, HP will be increase the prices of their supplies (Printer cartridges and such) by an average of 5% due to “economic conditions”. Who cares that they do remain profitable for the entire year and still make lots of money and the rest of us are struggling .
So Happy New Years, you now have to pay more for that printer cartridge, unless you go to our site oinkinkstore.com or our sister site samedayinkjet.com
December 30, 2008
One of my personal biggest complaints against people and companies is when they do not admit they screwed up and then make it right with you. It doesn’t matter if it is a friend, or employee. If you screw up, admit it.
Just had a customer come in asking for the HP 74XL Replacement Black cartridge. He liked our price and bought it. Then proceeds to tell me how HP screwed him. He purchased this printer over the phone and decided (with some salesperson help) to get some extra cartridges. He didn’t have any reason to open the extra cartridges til last week. Upon opening the black cartridge, it is a 564 cartridge, NOT the 74 that he needs. So he calls HP, thinking since they have his money, maybe they will swap the wrong cartridges out. WRONG. Instead he finds out that since it has been more than 21 days since he bought the cartridges, there is nothing, I repeat, NOTHING they will do for him.
Come on HP, don’t you make enough money that you can surely swap out the cartridges for the guy. Heck, if I sold the customer the wrong cartridge or they told me the wrong cartridge, I give them almost a year to return it.
December 23, 2008
I would like to first thank all our readers and say Merry Christmas to you and a happy new years. If you follow another religion, I hope your holiday is good to you.
2008 has been a great year for us and interesting for our industry.
The big new this year was the price increases by almost all the printer manufactures. Even with the price of oil dropping, I don’t think they will lower their prices.
All of the other news is normal stuff, new cartridges and new printers. It will be interesting to see if Lexmark can turn their inkjet division around and how Epson takes to refillers (there are still people selling the compatibles, which are mostly illegal).
We have our two websites up and running. The latest one is www.samedayinkjet.com and our old reliable www.oinkinkstore.com. Check them out if you get a chance
Until 2009, have a great holiday.
December 6, 2008
Okay, we have all had this situation. We are using a printer and it doesn’t work for whatever reason, so what do we do first, well if you are already having a bad day, you hit it. Well thankfully, this guy in Austrialia did not do that. Apparently, he had a brown snake that decided to take up residence in his printer. I wonder if this covered by warranty?
Here is the link to the full article.
November 24, 2008
I have set up countless printers, however, I have never set up one wirelessly. We just received it on Thursday the 20th, and on Saturday, that was my job. Putting it together and installing the drivers on the local computer was a snap. Then I thought, ‘hey it has wireless, I have a wireless network and Macbook.
Step one – Remembering my WPA key. Finally got it thanks to my Macbook.
Once that was done I thought I was set, followed the simple instructions on the screen and then, NOTHING. What happened, it froze. Hmm, time for HP’s website. Problem was easy enough to solve, just need to make the IP address from automatic to manual. The problem is you can only do that through the printer, and of course it is still froze. Unplug and restart a few times and I finally got it, only to no avail.
So I had to break down, and call HP Tech support. I must say that was the easiest call I have made, the guy on the other end was friendly and easy to talk to. After 3 minutes, I found out I needed to update the firmware. He stayed on the phone with me the entire time til I printed out the test page. Thanks.
So to review if you have the HP OfficeJet Pro L7780 and try to do the wireless networking and the printer freezes on you, do the following:
- Restart it and turn off the wireless radio (it might take a few times)
- Download the firmware update for the printer and then flash it.
- Restart the printer when everything is said and done, and create your wireless network.
UPDATE – At the time I did not have the link for the downloads. Here is the page for the Windows XP Drivers and software for the L7780.